Effective Date: [Insert Date]
SmartlyCare (“we”, “our” or “us”) is committed to protecting the privacy and security of all individuals who use our platform and services within Canada. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We collect the following types of information to provide and improve our services:
a. Personal Information:
When you register as a user or caregiver, we may collect your name, email address, phone number, address, and other contact details.
b. Profile and Identification Data:
Users and caregivers may upload photos, certifications, resumes, or other documents as part of their profile.
c. Service Information:
Details related to bookings, schedules, and communications between caregivers and users.
d. Technical Information:
We may collect data such as IP address, browser type, device information, and cookies to ensure platform functionality and security.
We use your information to:
All payments are securely handled through encrypted third-party payment processors. We do not store your full credit card information.
We do not sell your information. We only share data with:
We use industry-standard encryption, secure servers, and regular audits to keep your data safe. However, no method of transmission is 100% secure.
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated revision date.